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TJ
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Message 40275 - Posted: 27 Feb 2015 | 15:54:30 UTC

The last week upload took very long times, with delay of several hours and I could manually intervene. But also access to the web pages of GPUGRID was slow to very slow at times.
However today it is really slow, so I think there is something wrong with a setting at the servers. For refreshing a page it more than minutes then seconds to refresh. I am not kidding here. My connections is 100MB fiber so should be quick enough.

Can someone of the admins please have a look at this? Thank you.
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Message 40276 - Posted: 27 Feb 2015 | 16:00:27 UTC - in response to Message 40275.

Same here TJ... Very very slow (forum, account and more)
Houston ? :p
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Message 40279 - Posted: 27 Feb 2015 | 21:56:41 UTC

OK -- I am glad that some of us out in the hustings have confirmed this issue.

At this juncture, my hope is that:

1) The Admins acknowledge they have a problem here

2) They are able to identify the problem source.

3) They are successful in resolving the problem.

As you noted, the problem has been around for several days -- it got REALLY obvious early this week, then seemed to get a bit better, but now has returned as a very real problem. It is a bit frustrating that during this run of access issues, even the first step - acknowledgement of a problem -- has not been performed....

Unfortunately, it is now evening going into the weekend back at the project site and I really fear that it will be until early next week before the admins are able to acknowledge they are aware of a problem, let alone fully resolve it <sigh>

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Message 40280 - Posted: 28 Feb 2015 | 11:10:19 UTC

There is definitely something really wrong at the moment. Sites load very very slow and uploading finished work and downloading new work does not work. My back-up project kicked in automatically even. Refreshing pages with F5 takes around 4 minutes to load and sometimes even partially.


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Message 40281 - Posted: 28 Feb 2015 | 12:02:22 UTC

Same here...

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Message 40282 - Posted: 28 Feb 2015 | 22:27:41 UTC

Earlier today, everything related to GPUGrid.net was not responding for me. Uploads, downloads, web site, web forums ... everything was non-responsive.

I took some tracert runs while it was happening, but I don't think they can tell us anything. They're pasted below.

If there's anything more I should have done, or anything more I can do to help, please don't hesitate to let me know.

C:\WINDOWS\system32>tracert www.gpugrid.net

Tracing route to www.gpugrid.net [193.146.190.61]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Cisco44446 [192.168.1.1]
2 3 ms 2 ms 3 ms 192.168.0.1
3 * 1423 ms 93 ms cable-mac1.riganyaa-ar4002.nyroc.rr.com [142.105.176.1]
4 33 ms 34 ms 40 ms tge0-0-1.riganyaa01h.northeast.rr.com [24.93.9.22]
5 13 ms 13 ms 13 ms agg34.rochnyei02r.northeast.rr.com [24.58.45.56]
6 10 ms 13 ms 14 ms be28.rochnyei01r.northeast.rr.com [24.58.32.74]
7 29 ms 29 ms 28 ms bu-ether45.chcgildt87w-bcr00.tbone.rr.com [107.14.19.106]
8 26 ms 24 ms 25 ms 0.ae0.pr1.chi10.tbone.rr.com [107.14.17.192]
9 26 ms 27 ms 25 ms te0-3-0-27.ccr21.ord03.atlas.cogentco.com [154.54.11.145]
10 28 ms 27 ms 27 ms be2005.ccr41.ord01.atlas.cogentco.com [66.28.4.73]
11 116 ms 117 ms 129 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44.86]
12 119 ms 120 ms 121 ms be2482.ccr41.jfk02.atlas.cogentco.com [154.54.27.158]
13 118 ms 118 ms 125 ms be2317.ccr41.lon13.atlas.cogentco.com [154.54.30.186]
14 117 ms 118 ms 121 ms be2497.ccr41.par01.atlas.cogentco.com [154.54.39.66]
15 132 ms 132 ms 128 ms be2475.ccr21.bio02.atlas.cogentco.com [130.117.48.181]
16 137 ms 136 ms 138 ms be2235.ccr21.mad05.atlas.cogentco.com [130.117.48.134]
17 138 ms 139 ms 135 ms te0-0-1-0.rcr11.b015537-1.mad05.atlas.cogentco.com [130.117.0.102]
18 153 ms 138 ms 139 ms 149.11.68.2
19 158 ms 154 ms 151 ms CIEMAT.GE6-0-0.cica.rt1.and.red.rediris.es [130.206.245.38]
20 153 ms 153 ms 164 ms CICA.AE1.uv.rt1.val.red.rediris.es [130.206.245.34]
21 157 ms 159 ms 161 ms anella-val2-router.red.rediris.es [130.206.211.74]
22 160 ms 157 ms 166 ms upf-imim-anella.cesca.cat [84.88.16.6]
23 154 ms 154 ms 163 ms 193.146.190.61

Trace complete.

C:\WINDOWS\system32>tracert www.gpugrid.net

Tracing route to www.gpugrid.net [193.146.190.61]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Cisco44446 [192.168.1.1]
2 <1 ms <1 ms <1 ms 192.168.0.1
3 35 ms 26 ms 29 ms cable-mac1.riganyaa-ar4002.nyroc.rr.com [142.105.176.1]
4 24 ms 29 ms 38 ms tge0-0-1.riganyaa01h.northeast.rr.com [24.93.9.22]
5 12 ms 11 ms 13 ms agg34.rochnyei02r.northeast.rr.com [24.58.45.56]
6 13 ms 10 ms 11 ms be28.rochnyei01r.northeast.rr.com [24.58.32.74]
7 29 ms 32 ms 25 ms bu-ether45.chcgildt87w-bcr00.tbone.rr.com [107.14.19.106]
8 24 ms 26 ms 26 ms 0.ae0.pr1.chi10.tbone.rr.com [107.14.17.192]
9 27 ms 25 ms 26 ms te0-3-0-27.ccr21.ord03.atlas.cogentco.com [154.54.11.145]
10 30 ms 25 ms 25 ms be2005.ccr41.ord01.atlas.cogentco.com [66.28.4.73]
11 121 ms 116 ms 116 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44.86]
12 121 ms 121 ms 120 ms be2482.ccr41.jfk02.atlas.cogentco.com [154.54.27.158]
13 117 ms 117 ms 117 ms be2317.ccr41.lon13.atlas.cogentco.com [154.54.30.186]
14 119 ms 119 ms 131 ms be2497.ccr41.par01.atlas.cogentco.com [154.54.39.66]
15 130 ms 129 ms 129 ms be2475.ccr21.bio02.atlas.cogentco.com [130.117.48.181]
16 136 ms 135 ms 133 ms be2235.ccr21.mad05.atlas.cogentco.com [130.117.48.134]
17 136 ms 139 ms 134 ms te0-0-1-0.rcr11.b015537-1.mad05.atlas.cogentco.com [130.117.0.102]
18 139 ms 142 ms 137 ms 149.11.68.2
19 152 ms 150 ms 152 ms CIEMAT.GE6-0-0.cica.rt1.and.red.rediris.es [130.206.245.38]
20 149 ms 150 ms 152 ms CICA.AE1.uv.rt1.val.red.rediris.es [130.206.245.34]
21 164 ms 157 ms 154 ms anella-val2-router.red.rediris.es [130.206.211.74]
22 154 ms 154 ms 157 ms upf-imim-anella.cesca.cat [84.88.16.6]
23 155 ms 156 ms 157 ms 193.146.190.61

Trace complete.

C:\WINDOWS\system32>tracert www.gpugrid.net

Tracing route to www.gpugrid.net [193.146.190.61]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms Cisco44446 [192.168.1.1]
2 1 ms 3 ms 3 ms 192.168.0.1
3 30 ms 21 ms 31 ms cable-mac1.riganyaa-ar4002.nyroc.rr.com [142.105.176.1]
4 27 ms 21 ms 32 ms tge0-0-1.riganyaa01h.northeast.rr.com [24.93.9.22]
5 12 ms 13 ms 12 ms agg34.rochnyei02r.northeast.rr.com [24.58.45.56]
6 14 ms 14 ms 13 ms be28.rochnyei01r.northeast.rr.com [24.58.32.74]
7 26 ms 26 ms 27 ms bu-ether45.chcgildt87w-bcr00.tbone.rr.com [107.14.19.106]
8 23 ms 27 ms 43 ms 0.ae0.pr1.chi10.tbone.rr.com [107.14.17.192]
9 27 ms 26 ms 27 ms te0-3-0-27.ccr21.ord03.atlas.cogentco.com [154.54.11.145]
10 25 ms 27 ms 25 ms be2005.ccr41.ord01.atlas.cogentco.com [66.28.4.73]
11 120 ms 120 ms 117 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44.86]
12 120 ms 119 ms 118 ms be2482.ccr41.jfk02.atlas.cogentco.com [154.54.27.158]
13 118 ms 121 ms 128 ms be2317.ccr41.lon13.atlas.cogentco.com [154.54.30.186]
14 119 ms 116 ms 118 ms be2497.ccr41.par01.atlas.cogentco.com [154.54.39.66]
15 129 ms 130 ms 131 ms be2475.ccr21.bio02.atlas.cogentco.com [130.117.48.181]
16 133 ms 135 ms 134 ms be2235.ccr21.mad05.atlas.cogentco.com [130.117.48.134]
17 134 ms 135 ms 136 ms te0-0-1-0.rcr11.b015537-1.mad05.atlas.cogentco.com [130.117.0.102]
18 137 ms 136 ms 134 ms 149.11.68.2
19 163 ms 151 ms 150 ms CIEMAT.GE6-0-0.cica.rt1.and.red.rediris.es [130.206.245.38]
20 153 ms 148 ms 151 ms CICA.AE1.uv.rt1.val.red.rediris.es [130.206.245.34]
21 156 ms 175 ms 163 ms anella-val2-router.red.rediris.es [130.206.211.74]
22 155 ms 157 ms 154 ms upf-imim-anella.cesca.cat [84.88.16.6]
23 159 ms 158 ms 156 ms 193.146.190.61

Trace complete.

eXaPower
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Message 40284 - Posted: 28 Feb 2015 | 22:36:20 UTC

For the Last week - experiencing random website glitches mentioned by others. (able to log into account)

During the last 30hr: access to GPUGRID.net been non-existent. (no account log in or website) Has the site/server been compromised? Uploading or downloading a work unit required hours.

As of now: normal access to site/account - Upload of task and a new download at normal speed. Although: unable to access with the BOINC manager options. (Stalls)

The last 24hr my host received over 250: "Sending scheduler request: Requested by project."

More messages:
--15/02/28 16:48:05 | | Project communication failed: attempting access to reference site
--15/02/28 16:48:06 | | Internet access OK - project servers may be temporarily down.



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Message 40285 - Posted: 28 Feb 2015 | 22:37:55 UTC

Looks like things just came back online. Uploads just went through and a hung download completed as well. Of course, all these jobs were Long tasks and will all fall foul of the 24-hour bonus now...

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Message 40286 - Posted: 28 Feb 2015 | 22:40:19 UTC
Last modified: 28 Feb 2015 | 22:44:04 UTC

I seem to now have full function. Lost 97.5k for units not uploaded w/i 24hrs..oh well.

Oh and just noticed I just crossed the 300,000,000 mark :)

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Message 40287 - Posted: 28 Feb 2015 | 22:56:28 UTC - in response to Message 40286.

It would be really nice to hear what happened.

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Message 40288 - Posted: 28 Feb 2015 | 22:56:34 UTC - in response to Message 40286.

It would be really nice to hear what happened.

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Message 40289 - Posted: 28 Feb 2015 | 23:19:30 UTC - in response to Message 40281.

Same here...

+1

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Message 40290 - Posted: 1 Mar 2015 | 2:54:54 UTC

+1

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Message 40291 - Posted: 1 Mar 2015 | 6:50:26 UTC - in response to Message 40290.

+2
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Message 40292 - Posted: 1 Mar 2015 | 6:56:12 UTC - in response to Message 40286.

Oh and just noticed I just crossed the 300,000,000 mark :)

Congratz Rob !

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Message 40298 - Posted: 1 Mar 2015 | 23:38:07 UTC
Last modified: 1 Mar 2015 | 23:57:45 UTC

Every page works quick again, but the "Your account" page is still slow in refreshing at my side.

Edit: I take it back, posting this took over 3 minutes.
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Message 40299 - Posted: 1 Mar 2015 | 23:55:39 UTC - in response to Message 40298.

Every page works quick again, but the "Your account" page is still slow in refreshing at my side.


I've been noticing the same issue. Glad most everything else is back in order, though.

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Message 40302 - Posted: 2 Mar 2015 | 7:07:11 UTC - in response to Message 40299.

Every page works quick again, but the "Your account" page is still slow in refreshing at my side.


I've been noticing the same issue. Glad most everything else is back in order, though.

+2
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Message 40303 - Posted: 2 Mar 2015 | 7:10:10 UTC - in response to Message 40298.

Edit: I take it back, posting this took over 3 minutes.

Same here :(

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Message 40305 - Posted: 2 Mar 2015 | 9:27:06 UTC

Hello to everybody! The GPUGRID team is aware of the website misbehavior although we still don't know the reason why. We had to restart apache couple of times last week and hopefully that solved the problem for now. Is the rendering still slow for you?

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Message 40306 - Posted: 2 Mar 2015 | 10:14:49 UTC - in response to Message 40305.
Last modified: 2 Mar 2015 | 10:19:14 UTC

Hello to everybody! The GPUGRID team is aware of the website misbehavior although we still don't know the reason why. We had to restart apache couple of times last week and hopefully that solved the problem for now. Is the rendering still slow for you?

The general web rendering is fine, but it's still taking ~15 seconds to open http://www.gpugrid.net/myaccount.php.

I was more concerned that for several hours over the weekend BOINC clients couldn't connect to the server to upload, download, or report work. Several tasks finished within 24 hours, but reporting was delayed - that will have delayed the generation of the 'next step' task and thus delayed the research in general.

Edit - there was no problem displaying the above post in preview, but it took ages to complete the post. That feels more like a database delay, rather than Apache.

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Message 40312 - Posted: 2 Mar 2015 | 16:50:08 UTC - in response to Message 40306.

..but it's still taking ~15 seconds to open http://www.gpugrid.net/myaccount.php.

The same here: 15 seconds for login into my account.

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Message 40313 - Posted: 2 Mar 2015 | 17:15:56 UTC
Last modified: 2 Mar 2015 | 17:18:16 UTC

Double post. Please delete

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Message 40314 - Posted: 2 Mar 2015 | 17:16:02 UTC
Last modified: 2 Mar 2015 | 17:17:29 UTC

Slloooowwwwww. Can't look at my stats, can't change the WU type I want. so can't really use at the moment.
Was going to set up as fallback project.

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Message 40316 - Posted: 2 Mar 2015 | 17:41:30 UTC - in response to Message 40305.
Last modified: 2 Mar 2015 | 17:43:37 UTC

It is still slow -- particularly bringing up stats -- but it is working.

I've not seen any uploads/downloads needing to be 'pushed' in the past couple of days.

I am glad to see the confirmation that you are aware of a 'gremlin' out there.

I suspect it is still there though -- though in 'quiet mode'.

My original suspicion was a problem with your provider -- apparently you've determined that isn't the case.

PS -- as an edit to this post. The original post took over a minute from clicking on post to it actually processing.


Hello to everybody! The GPUGRID team is aware of the website misbehavior although we still don't know the reason why. We had to restart apache couple of times last week and hopefully that solved the problem for now. Is the rendering still slow for you?

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Message 40320 - Posted: 3 Mar 2015 | 6:25:12 UTC - in response to Message 40303.

Post reply + account access still very slow
Thanks Gerard for the heads-up :)
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Message 40327 - Posted: 3 Mar 2015 | 18:48:17 UTC

The server will be rebooted tomorrow. This should fix the problem.

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Message 40343 - Posted: 4 Mar 2015 | 17:46:51 UTC

There's some problem with our network connection which is making things rather slow.
I've made some changes on the server side to try to mitigate it; page load times should improve somewhat.

Matt

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Message 40345 - Posted: 4 Mar 2015 | 18:18:45 UTC

There's some problem with our network connection which is making things rather slow.
I've made some changes on the server side to try to mitigate it; page load times should improve somewhat.

Matt

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Message 40389 - Posted: 7 Mar 2015 | 12:09:39 UTC

still bad.

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Message 40463 - Posted: 14 Mar 2015 | 17:34:40 UTC

I've improved log-in speed. You'll now no longer get a list of your other projects on your account page.

Matt

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Message 40469 - Posted: 14 Mar 2015 | 20:34:25 UTC - in response to Message 40463.
Last modified: 14 Mar 2015 | 20:36:56 UTC

I've improved log-in speed. You'll now no longer get a list of your other projects on your account page.

Matt

Hi Matt,

That did the trick, it is now as fast as the other pages of GPU Grid. Quick indeed.

But to be honest, this is not the best solution. If I go to Einstein@home or MilkyWay@home, then both sites have all fast page-refreshing and both have the cross-project statistics.

However I appreciate your efforts to get things faster for us, especially on a Saturday. So thanks and have a good Sunday.


Edit: posting this message took 77 seconds, so there is still a problem :-)
Edit two: adding the first edit took 2 seconds....
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Message 40488 - Posted: 17 Mar 2015 | 7:04:29 UTC - in response to Message 40469.

TY! I personally don't want to be reminded that I tried another project for 22 minutes. I would rather consider this my only project and if I want cross project stats, there are the links right on my account page to go to them. The quick login is superb!
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