Hi, I'm trying to create/access my account under my usual Nick of PoorBoy but it keeps telling me the Password I'm using is wrong for the e-mail address being used.

I don't even remember creating an account under my usual e-mail address of pbtoyz@comcast.net but apparently one was created. This has happened at several Projects now so I don't know whats going on with that.

Anyway I've tried the send me my Password instructions & or authenticator key to no avail, I've recieved nothing so far. I've created another Account under the PBToyz name just to post in the Forum but don't want to use that name & e-mail address to run the GPU part of the Project because the Credits wouldn't go under my normal name & e-mail address but under this Account.

Is there any way this can be straightened out ???

Hi, I'm trying to create/access my account under my usual Nick of PoorBoy but it keeps telling me the Password I'm using is wrong for the e-mail address being used.

I don't even remember creating an account under my usual e-mail address of pbtoyz@comcast.net but apparently one was created. This has happened at several Projects now so I don't know whats going on with that.

Hi, I'm trying to create/access my account under my usual Nick of PoorBoy but it keeps telling me the Password I'm using is wrong for the e-mail address being used.

I don't even remember creating an account under my usual e-mail address of pbtoyz@comcast.net but apparently one was created. This has happened at several Projects now so I don't know whats going on with that.

I've got an idea: "BOINC Teams". There seems to be one PoorBoy account, created on 29 Aug 2008, with NO team assigned. Although the primary purpose of BOINC Teams was to pre-create particular teams on new projects, it also creates their founders' accounts.

There is a fair chance that a bunch of PoorBoys was (and will be) created on new teams, but since 29 Aug 2008 I'm aware of just two projects, which were created using the BOINC-wide Teams import. And PS3GRID.net is much older...

Thus the reason might be somewhere else.

Peter

"BOINC Teams". There seems to be one PoorBoy account, created on 29 Aug 2008, with NO team assigned.

I thought of the same thing awhile back myself Pepo & I thought I either canceled or deleted that Account @ the BOINC Teams as it was creating more problems than helping out really ... I'll check again and see if I'm still on it though.

PS: Apparently I still had an Account there but it's gone now as far as I know.

"BOINC Teams". There seems to be one PoorBoy account, created on 29 Aug 2008, with NO team assigned.

I thought of the same thing awhile back myself Pepo & I thought I either canceled or deleted that Account @ the BOINC Teams as it was creating more problems than helping out really ... I'll check again and see if I'm still on it though.

PS: Apparently I still had an Account there but it's gone now as far as I know.

Are you really sure you've deleted the account over there? (I was reminded already that ;) you can delete your team, but the user? (The user is still there.)

Peter

With the gracious help of GDF I managed to get back my normal PoorBoy Account, but now I have another problem !!! When I attach my PS3 to the ps3grid Project using the e-mail address I used to re-create my PoorBoy Account it creates a different Account using my real name ???

Where it's even getting my real name from is beyond me as I'm not entering that information. All I'm entering is the e-mail address & password which should point to the PoorBoy Account. After it creates the Account under my real name theres no PS3's listed in the PoorBoy Account either but 1 is listed under my real name.

So basically all I've done is come full circle, I have my normal account back, but now I have another account that I have no idea how to access nor do I really want to because it's shouldn't even have been created & I still can't Attach my PS3 or GPU to my normal account that points to my normal CPID ???

Hmm that sounds odd.
Are you sure you have chosen the option to use an existing account when you attached to PS3GRID in the attach to project wizard?

Or are you using BAM?
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pixelicious.at - my little photoblog

Hi Stefan, no I'm not using BAM even though I'm a Member of the BOINCStats Team where BAM originates from but I'm not a Member here @ PS3Grid. I've never had this happen to me at any of the 90+ Projects I have Accounts at, so I don't have a clue to what is going on with my Account/Accounts.

But right now I actually have 4 Accounts @ the Project, 3 of them I can Access & 3 of them have the same E-Mail Address which is odd also that the Project Software would even allow that to happen. The 3 Accounts with the same E-Mail Address's aren't the same 3 Accounts I can access though, the one using my real name has a password I once again don't know.

Below is the existing Accounts I have:

1. PBToyz Account > No Computers Attached to, it was just created for me to be able to post in the Forum when I couldn't access my original PoorBoy Account & uses a different E-Mail Address than the other 3 Accounts.

2. My Real Name Account > No Computers Attached to or at least I don't think there is because I Detached it from my PS3 twice when the Account was Created for some reason while trying to Attach the PS3 to the ps3grid Project. It uses the same E-Mail Address & password as the 2 PoorBoy Accounts, but I can't access it because if I enter the e-mail address & password it just takes me to 1 of the Poorboy accounts depending on which computer I'm trying to access it from.

3. PoorBoy (1'st) Account > This Account I Re-Created after GDF Deleted the original PoorBoy Account that I couldn't access because I didn't know the password for it & the projects "forgot password" feature wouldn't send me the Account Key for some reason.

This Account now has the PS3 I own listed under it & I see this morning the Cross Project CPID is the correct one that matches up with the rest of my BOINC Projects Accounts. It also can only be accessed by me from the PS3 & not from any of my Regular Computers < That may be normal, I don't know ???

4. PoorBoy (2'nd) Account > This Account was created on it's own when I Attached a Computer with a usable GPU to the PS3 Project using the same E-Mail Address & Password as the PoorBoy (1) & My Real Name Accounts.

It also has the correct CPID I noticed this morning & can be accessed from any of my Computers but not from the PS3 I have < That may be normal too, I don't know ??? Well if your not confused my now you should be ;) because I sure am trying to keep up with all the Accounts thats been created either on purpose or by some quirk ? and which Account contains what & where I can or can't access them from.

What I would like is the Account using my real name be Deleted, that account I don't want or need & it should have never been created in the first place. I can PM, or e-mail the Account info if requested to the project.

The PBToyz account doesn't matter one way or the other, I can keep it or it can be deleted too. Might be best for me to keep it in case my other accounts get messed up again so I could still post in the Forum without creating another Account.

The 2 PoorBoy Accounts I need right now, 1 has the PS3 listed & the other has the GPU listed, if thats normal or not I don't know ? But their both running Wu's right now & as long as they have the proper CPID I can live with it I guess.

But it sure is strange like I said the Project would allow 3 different accounts to be created using the same e-mail address & password. I sure I coud create more using the same info but I think I have enough accounts to handle for now ... :)

Hi PB!

Wow, that's really confusing! ;)
I don't know if it is normal that you can create more than one accounts with the same email and password combination, but I never heard about something like that, and actually I would think that it shouldn't be possible...

Also you should be able to have PS3s and GPU enabled PCs under one account. (Just look at my account - I have 3 PS3s and 3 GPU crunchers and they are all under the same account).

Just to see if I understand you right -
With PoorBoy (1st account) you have already attached your PS3 to the project?
And with PoorBoy (2nd account) your PC with NVIDIA GPU?

If that's right, could you please have a look in the account_www.ps3grid.net.xml file of your PS3 and of your PC and have a look if the account key of both xmls matches, or if they are different? (The account key is a combination of numbers and characters between the <authenticator> tags in the account_www.ps3grid.net.xml file)

You can find the account_www.ps3grid.net.xml in the \ProgramData\BOINC directory if you use Windows, and on your PS3 it should be in the /BOINC/ directory, wheresoever you installed it to...

Hope that helps!

If they are different, try to change one account key of either the PS3 account or the PC account to match with the other, maybe that will help to get all crunchers under one account.
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pixelicious.at - my little photoblog

PoorBoy, I wanted to congratulate you, but your following lines reveals rather mysterious behavior of the PS3grid server infrastructure. Sounds really weird... Which is the worse misery? :-)

What's actually the outcome of the e-mail delivery problem, do your e-mail from PS3grid get delivered now?

It might be some quirk why did the server create two different accounts for different machine types, but how the heck could it allow multiple accounts with identical e-mail?

And last but not least mystery - your full name account:

the Account was Created for some reason while trying to Attach the PS3 to the ps3grid Project

Hi PB!

Wow, that's really confusing! ;)
I don't know if it is normal that you can create more than one accounts with the same email and password combination, but I never heard about something like that, and actually I would think that it shouldn't be possible...

Also you should be able to have PS3s and GPU enabled PCs under one account. (Just look at my account - I have 3 PS3s and 3 GPU crunchers and they are all under the same account).

Just to see if I understand you right -
With PoorBoy (1st account) you have already attached your PS3 to the project?
And with PoorBoy (2nd account) your PC with NVIDIA GPU?

If that's right, could you please have a look in the account_www.ps3grid.net.xml file of your PS3 and of your PC and have a look if the account key of both xmls matches, or if they are different? (The account key is a combination of numbers and characters between the <authenticator> tags in the account_www.ps3grid.net.xml file)

You can find the account_www.ps3grid.net.xml in the \ProgramData\BOINC directory if you use Windows, and on your PS3 it should be in the /BOINC/ directory, wheresoever you installed it to...

Hope that helps!

If they are different, try to change one account key of either the PS3 account or the PC account to match with the other, maybe that will help to get all crunchers under one account.

What's actually the outcome of the e-mail delivery problem, do your e-mail from PS3grid get delivered now?

It might be some quirk why did the server create two different accounts for different machine types, but how the heck could it allow multiple accounts with identical e-mail?

And last but not least mystery - your full name account:

the Account was Created for some reason while trying to Attach the PS3 to the ps3grid Project

I can imagine and could believe that you've never entered your full name anywhere BOINC-wide. Could it be that GDF has created it this way for you, with the intention that you will modify the user name? This off course does not explain, how could the machines attach under various different accounts, all sharing the same e-mail address.

In order to be able to access and manage all your three shared accounts, you would have to temporarily change their e-mails to different addresses.

...could you please have a look in the account_www.ps3grid.net.xml file of your PS3 and of your PC and have a look if the account key of both xmls matches, or if they are different? (The account key is a combination of numbers and characters between the <authenticator> tags in the account_www.ps3grid.net.xml file)

[...]

If they are different, try to change one account key of either the PS3 account or the PC account to match with the other, maybe that will help to get all crunchers under one account.

In order to be able to access and manage all your three shared accounts, you would have to temporarily change their e-mails to different addresses.

That wouldn't work for me mainly because then the CPID's wouldn't ever match up with the rest of the BOINC Projects & was the main reason for me wanting to regain controll of the original account or have somebody delete it as GDF did so I could re-create it.

I'm going to try & match up the account keys later like Stephen suggested of the 2 accounts and see if that straightens them out so both the PS3 & Computer I'm running the GPU ON are under 1 Account ... :)

...could you please have a look in the account_www.ps3grid.net.xml file of your PS3 and of your PC and have a look if the account key of both xmls matches, or if they are different? (The account key is a combination of numbers and characters between the <authenticator> tags in the account_www.ps3grid.net.xml file)

[...]

If they are different, try to change one account key of either the PS3 account or the PC account to match with the other, maybe that will help to get all crunchers under one account.

The account keys of the single machines will surely match just the account keys of the respective accounts, they are attached to. (Account ID and corresponding account key are much more unique than the email address.)

IMHO changing the account key in any machine's account_www.ps3grid.net.xml file will most probably cause the machine to immediately detach from the former account (say, throw away, forget the accont and its tasks) and to start contacting the new account.

For testing, sure backup first, but I'd also recommend to disable the networking already prior to the backup and not enable it before everything seems to be fine.

Peter

I'm going to try & match up the account keys later like Stephen suggested of the 2 accounts and see if that straightens them out so both the PS3 & Computer I'm running the GPU ON are under 1 Account ... :)

I suspect you will never be able to change your accounts' keys without having a direct access to database!!!

Peter

As for the mystical account with PB´s real name - AFAIK if you attach to a project and choose the option to create a new account in the wizard, the name of the user account on the computer is used for the project account. Therefore I asked if he maybe accidentially has chosen the option to create a new account instead of attaching the computer to his existing account. But it still seems weird that the server allowed different users with the same email address and password...

Okay, heres where I'm at now, I have managed to merge the GPU Host with or into the PS3 Account so that it shows up in the PS3 Account, but the Wu it did already & the Credit it got for it (3232) didn't go with it.

Also when I try to access my PS3 Grid Account from my Computers they still go to the old GPU Host Account and not the PS3 Account & as of right now the PS3 Account shows a different CPID than what it did earlier & it's not the correct one. But that may straighten itself out over night like it did last night.

I'm not going to do anything else for now because there's really nothing I can do on this end anymore that I see. If information is needed to get rid of the spare accounts & possibly transfering the credit then let me know & where to send it ...

What I'm wondering is if I try in the future to attach another GPU Host or PS3 where the Host will end up at and if we'll have to go through the same thing ???

Ignore this Post, I'm just making it from my PS3 to see if the Credit showing up in the last Post I made from the GPU Host still shows up when Posting from the PS3 ...

PS: Nope, I guess not ... Weird to say the least ... :)

Well now we need GDF´s help again...

Maybe if you ask him nicely in a PM or email he will delete your other accounts and adds the credits from your PoorBoy second account to the primary account. ;)

I think if the other accounts are deleted, the problem that you can't access your other account from the computer should also be solved.
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pixelicious.at - my little photoblog

The Account that was Created using my real Name is gone, or at least I can't find it anyway, it may have went away after I Detached the Account from the project several times and finally seen I had to change who's name or Nick was on the Account. Once I did that it may have made the real name account disappear after awhile.

So all I really need done is the now voided PoorBoy's Account merged into the good PoorBoy's Account. The other Account I'm not worried about and it can be deleted or left alone, I'll e-mail GDF again and see what he can do if he's willing, I'm never sure he gets the e-mails though, some he does & some he doesn't I guess from what he's said. All I can hope is he has more patience with me and Deletes/Mergers the Accounts.

If I pm'ed you with what needs to be done could you see that he gets the message ??? if you'd rather not go that way I would understand and will e-mail GDF directly & hope he gets the e-mail ...

If I pm'ed you with what needs to be done could you see that he gets the message ??? if you'd rather not go that way I would understand and will e-mail GDF directly & hope he gets the e-mail ...

Okay will do a little later, I'll get the Info & make sure it's right & PM you with it ... Thanks